Privacy Policy
How First Chapter Studio collects, uses, and protects information across our apps and website.
1. Overview
First Chapter Studio ("we," "us," "our") builds digital products for families and children, including MiniMemo, Help the Monster, and KidBiz (the "Apps"), and operates firstchapterstudio.com (the "Website"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our Website or Apps, you agree to the practices described here.
2. Information We Collect
We aim to collect only what's needed to make our products useful and safe. Depending on how you use our Apps and Website, this may include:
- Account information: such as a name, email address, and password when you create an account.
- Family and child profile information: such as a child's first name, age, or grade, entered voluntarily by a parent or guardian to personalize the app experience.
- Content you create: such as calendar entries, tasks, notes, photos, drawings, or letters you choose to upload or store within an App.
- Device and usage information: such as app version, device type, and general usage patterns, used to maintain and improve our products.
- Contact requests: information you provide when you email us or ask to be notified about a launch.
We do not knowingly collect more information than is necessary to provide our services, and we do not sell personal information.
3. Children's Privacy
Our Apps are designed to be used by parents and guardians on behalf of their children, or by children under the direct supervision of a parent or guardian. We do not knowingly collect personal information directly from children without verifiable parental consent, and any child-related information (such as a first name or age) is entered and controlled by the parent or guardian who manages the family account. Parents and guardians can review, update, or request deletion of their child's information at any time by contacting us at the email address below.
4. How We Use Information
- To provide, operate, and maintain the core features of our Apps and Website.
- To sync content (like tasks, calendars, and memories) between family members who share an account.
- To communicate with you, such as responding to inquiries or sending launch updates you've requested.
- To keep our products secure and to diagnose or fix technical issues.
- To understand, in aggregate, how our products are used so we can improve them.
5. How We Store & Protect Information
Content stored within our Apps, including photos, notes, and family data, is encrypted in transit and protected using industry-standard security practices. Access to family data is limited to the members of that family's account. While no system can guarantee absolute security, we work to safeguard your information against unauthorized access, alteration, or loss.
6. Sharing of Information
We do not sell personal information. We may share limited information with trusted service providers who help us operate our Apps and Website (such as secure cloud hosting and storage providers), under obligations to protect that information. We may also disclose information if required by law or to protect the rights, safety, or property of First Chapter Studio, our users, or others.
7. Your Choices & Rights
You can access, update, or delete the information associated with your family account at any time from within the relevant App, or by contacting us directly. Depending on where you live, you may have additional rights regarding your personal information under applicable law.
8. Third-Party Services
Our Apps may use trusted third-party infrastructure providers for functions like authentication, data storage, and media hosting. These providers process information only as needed to deliver their services to us and are not permitted to use family data for their own purposes.
9. Changes to This Policy
We may update this Privacy Policy from time to time as our Apps and Website evolve. We'll update the "Last updated" date above, and where changes are significant, we'll make reasonable efforts to let you know.
10. Contact Us
If you have questions about this Privacy Policy or how your family's information is handled, reach out any time at admin@firstchapterstudio.com.